Customer Representative for a Coliving / Serviced Apartment Company - Hei Homes

Hei homes is super responsive and really good about fixing any issues in the flat, and providing necessary supplies. The furnishing in the flat was tasteful and homey. It made my short term stay in Singapore much more enjoyable to have accommodations where I didn’t have to worry about any other utilities or fees.

Nancy Yu

Very professional staff, really easy and fast to talk to hey homes. The housemate matching is also very well done, I got to know amazing people.

Inês J

Everyone from the Hei Homes team is fantastic. Very quick to respond and help with anything needed. I moved to SG and they helped me to get settled and into a great unit. Really loved my time with them – highly recommend!

Stewart Phillips

I rented for almost two years a common room at the River Valley area from Hei Homes. It was a great experience, great apartment, ended up with life Long friends/roomies. Nissi was always the best, she relocated me to an apartment closer to work, was always on TOP of everything. If I go back to SG I wouldn’t hesitate to rent with them again.

Ximena Alanis

I stayed with Hei Homes for 2 years. I found them to be one of the best options for Co living in Singapore. The rents were affordable, the interiors were nicely done and the apartments were spacious. The staff was very friendly and responsive. Overall would highly recommend.

Anmol Chavan

I planned to stay 3 months but stayed 7 months with Hei Homes and I highly recommend them for those who can afford it. The house was spacious and well decorated. Their room rental rates are competitive, and to compare accurately you should consider that all recurring costs are included in their rental unlike some other companies/landlords – costs such as cleaning, wifi, utilities and household supplies.

Here are 4 things I appreciated:

1) Easily accessible, personal and responsive customer support via WhatsApp – I have since moved to a bigger name Co-living company and their customer service requires you to submit a ticket through their app, and they’re slow to respond, it’s driving me nuts. Appreciating Hei Homes even more now.

2) Provision of household supplies over and above the minimal that other companies provide. Again comparing to my new place as well as based on my enquiries with many others during my search.

3) Prioritizing privacy in mixed gender apartments – in my apartment with two rooms sharing an adjoining bathroom between the rooms, they were committed to ensuring that prospective male tenants were offered other rooms, so that as a female tenant I would not have an adjoining bathroom with a male tenant. I did not find any other companies committed to such arrangements during my search.
Also in relation to privacy, they took very seriously my concern about a camera in the shower and acted promptly on it (turned out to be a false alarm).

4) As a bonus, they are still the only co-living company I know to allow overnight stays at no extra charge (for a limited number of days per month). Because of this I made good memories having my godsister stay over with me sometimes. It was a blessing and a special time.

I had 5 housemates during this short time and it was great knowing them, we got along well despite the age gap (I’m older than most of them being in my late 30s).

Hei Homes wasn’t perfect of course, there were issues but they were mostly resolved satisfactorily or I decided I could live with it, being a short-term stayer. I still highly recommend Hei Homes to anyone who might be looking, local or expat.

Hannah Dass

Hey Holmes has been a really good landlord! From the start, they have been good at responding immediately, and being helpful with papers and tours, as well as good introductions to the apartment complex. The apartment was very nicely furnished and very homely, and the landlord was very good at helping and making sure everything was as it should be. If we were missing something or needed assistance, help came immediately. They have provided everything we have needed and I have been very happy to rent an apartment through Hei Holmes. There have been no problems during my stay, either with the apartment, the papers or financially. I recommend them to everyone in my path – and send a big thank you for making my stay in Singapore much easier.

Ida Mikolajek

Hei Homes responds super quick to every need and makes coliving a welcoming experience. Thanks for everything!

laura siso rodriguez

Renting with Hei Homes for my 5 months stay in Singapore was amazing! I loved my condo in Tiong Bahru, the apartment was very nicely decorated (bali vibes) and the area is great. The coliving was also nice, Hei Homes puts like-minded people together so had a great time with my flatmates! Besides that, the service of Hei Homes is very good, you don’t have to think about anything as cleaner, amenities etc are taken care of and they respond very quickly in case of an issue. Can recommend to anyone looking for a coliving place in Singapore!

ALV

I wanted to take a moment to express my appreciation for the wonderful experience I had during my stay at Hei Homes Apartment at Hertford Mansion. From the moment I stepped into the house, I knew that I had made the right choice. It has the amenities I needed to feel at home. The management team was prompt and willing to help with any issues that arose. Their maintenance staff are efficient in addressing any requests. The location was in Little India and hence also ideal, with easy access to shopping, dining, and entertainment which is what I needed the most. The space is big and airy and extremely tastefully furnished! Overall, I would highly recommend Hei homes to anyone looking for a comfortable and convenient co-living experience. Thank you Hei homes!

ashita bairathi

Hei Homes is great! Very thoughtful and nice to have to do with.

I stayed with them for about nine months, and had a very good experience. Their employees are coherent and helpful, the homes are tidy, nicely decorated and fresh.

Highly recommend.

Vilhelm Rudberg

It’s a very pleasant and homely place to live at. Everything is taken care of by Hei Homes, you just need to bring in your suitcases 😄

I had a great time living at their River Valley property for almost a year, I highly recommend them!

Jyotsana Tripathi